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TubeRefund Ltd

About

TubeRefund is a subscription-based browser extension that helps users identify and manage potential public transport delay refund claims.

The software analyses a user’s journey history and highlights potential eligible delay refund claims. Paid users receive additional automation features to assist with completing refund forms. All claims are reviewed and submitted directly by the user.

TubeRefund Ltd is not affiliated with Transport for London (TfL) or any other transport authority.

Products & Services

TubeRefund offers:

A free tier with limited functionality
A paid subscription (monthly or annual) providing enhanced automation features

Pricing is displayed clearly prior to purchase.

Subscription Information

Subscriptions are billed on either a monthly or annual basis.

Users may cancel their subscription at any time to prevent future charges.

Refund Policy

Subscription payments are non-refundable once the billing period has started.

If you experience technical issues, please contact support for assistance.

Cancellation Policy

You may cancel your subscription at any time via the payment provider or by contacting support.

Cancellation prevents future billing but does not retroactively refund previous payments.

Terms of Service

By using TubeRefund, you agree that:

You are responsible for verifying the accuracy of any claim before submission.
TubeRefund does not guarantee successful refunds.
TubeRefund is provided “as is” without warranties of any kind.
We may update or modify features at any time.

Privacy Policy

TubeRefund does not sell personal data.

The browser extension processes journey information locally to identify potential delay refund claims.

Payment information is processed securely by Stripe. TubeRefund Ltd does not store or process payment card details.

Customer Support

For support or general inquiries:

Email: jamesrbrown34@gmail.com